Enhance Customer Support with Tidio Copilot

Tidio Copilot is a free AI assistant designed to enhance productivity in customer service teams by automating up to 30% of support tasks. It suggests responses based on previous conversations across various platforms such as Zendesk, Intercom, Gorgias, and Gmail. The tool analyzes interactions from live chat, email, and social media to provide accurate and on-brand responses, while allowing users to enrich its knowledge base with website content and FAQs.

As a Chrome extension, Tidio Copilot seamlessly integrates with existing helpdesk systems without requiring any migration. It prioritizes data security by leveraging Anthropic's Claude AI, which adheres to stringent security protocols, including GDPR and CCPA compliance. This enterprise-grade AI solution is part of the Tidio ecosystem, aimed at improving sales, support, and customer service automation for businesses worldwide.

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App specs

  • License

    Free

  • Latest update

  • Platform

    Web Apps

  • OS

    Chrome

  • Developer

Program available in other languages



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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
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Is Tidio Copilot safe?

100/100

Score result: Clean

This file passed a comprehensive security scan using VirusTotal technology. It is safe to download.

  • Virus free
  • Spyware free
  • Malware free
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Scan Info

Last scan
Saturday, August 16, 2025
Scan provider
VirusTotal

Softonic security commitment

Tidio Copilot has been thoroughly scanned by our advanced security systems and verified by industry-leading partners. This file comes from the official developer and has passed all our security checks, showing no signs of viruses, malware, or spyware.